Terms and Conditions

1) Scope: These Terms and Conditions apply to all quotations, order confirmations, contracts, deliveries, and services provided by ADRIOM INDUSTRIES DOO (Room Factory), unless otherwise agreed in writing.

2) Contract formation: A contract is concluded only upon written order confirmation, explicit release for delivery, or commencement of performance. Verbal side agreements require written confirmation.

3) Scope of supply: The final confirmed quotation governs the agreed specification (brand, model, material, dimensions, finish, quantity, scope, pricing, and timelines). Reasonable technical or design adjustments remain reserved if the contractual purpose is not materially affected.

4) Pricing and payment: Prices apply as stated in the offer. Payments are due according to the agreed schedule (for example deposit, balance before delivery, or after installation). In case of delayed payment, we may suspend further performance until full settlement.

5) Delivery, partial delivery, and transfer of risk: Delivery dates are binding only if expressly confirmed in writing as fixed dates. Partial deliveries are permitted where reasonable. Risk transfers upon handover to the customer or the customer's receiving party.

6) Customer cooperation duties: The customer must ensure timely access, site readiness, measurements, and structural prerequisites for delivery and installation. Delays or extra costs caused by missing cooperation are borne by the customer.

7) Custom and project-specific goods: For bespoke sourcing, project-specific procurement, or customer-specific production, cancellation, return, or change is excluded after production release, unless mandatory consumer law requires otherwise.

8) Retention of title: Delivered goods remain our property until all outstanding claims have been paid in full.

9) Warranty and liability: Statutory warranty rights apply. Obvious defects must be reported in writing without undue delay and within a reasonable period after delivery. For slight negligence, liability exists only for breach of essential contractual duties and is limited to typical, foreseeable damage.

10) Governing law and jurisdiction: Montenegro law applies, excluding conflict-of-law rules. Place of jurisdiction, where legally permitted, is Bar, Montenegro.